Ordering
Shipping & Returns
If you receive a defective product, please provide photo evidence of the defect in order to request a replacement. If the defect is due to a production error, we will send you a replacement, free of charge. All defective items must be reported within 7 days of the delivery.
If you are requesting a refund due to a defective product, please send us a photo of the product for review by our production team. If the product is approved for a refund, you will receive your refund in the same method of payment you used to check out. Please note: We cannot reimburse the cost of shipping.
Lost or damaged orders in transit will be reviewed with the postal carrier and addressed per situation.
Products
Be cautious of low VOC, VOC-free, or “green” paint as the vinyl will not adhere to these surfaces. You may also experience adhesion issues with high-gloss, egg shell or glaze painted surfaces.
*BAMM Graphix will not be responsible for any products that do not adhere to surfaces using this type of paint. Refunds and replacements will not be issued for these situations. Please contact us for more information.